Please inspect goods IMMEDIATELY. Any defects or damages
MUST be reported within 7 business days of delivery date.
PERSONALIZED items cannot be returned or exchanged.
Any defective, damaged, or non- personalized merchandise can
be returned within 30 days of purchase for a full refund.
BlueOliveGifts will not be responsible for any further damages
due to improper return packaging. Please email us at
for a Return Authorization Number.
Returns will not be permitted without an RA number.
For damaged items only, Blue Olive Gifts will credit any shipping
charges incurred by customer for returns, pending inspection
and approval of the return by BlueOliveGifts. We will pay
to ship replacements via UPS ground service only. For more
information, please feel free to contact us at 1-888-555-1212.